German - Customer Support - Team Leader

This is a fully remote position, open to applicants in Greece.

📋 Description

• Setting a strong example by embodying a customer-centric approach.

• Communicating effectively: Recognizing and adapting to the specific needs and appropriate tone for each of our customers, including courier partners, clients, and merchants who reach out to us.

• Ensuring tasks are completed efficiently.

⛳️ Requirements

• Proficient in German, with a basic understanding of English considered beneficial but not mandatory.

• Prior experience in a similar role.

• Willingness to work flexible shifts (excluding night shifts).

• Residing in Athens or open to relocating to Athens.

• Possession of an EU Passport.

• Strong multitasking abilities, capable of handling multiple incoming interactions at once and effectively prioritizing them.

🏝️ Benefits

• Attractive salary package.

• Hybrid working model based in Athens.

• Permanent contract.

• Opportunities for career advancement.