German Customer Care Agent

This is a fully remote position, open to applicants in Greece.

📋 Description

• Provide assistance to customers through phone, email, and chat regarding reservations, payments, cancellations, refunds, and general queries — primarily in German (with English support when necessary)

⛳️ Requirements

• Proficiency in German at C1 level or higher

• Proficiency in English at B2 level or higher

• EU citizenship is mandatory

• Basic computer skills are required

• Excellent communication and multitasking skills

• No prior experience is necessary (a background in customer service or hospitality is advantageous)

🏝️ Benefits

• Performance bonus of up to 10%

• Monthly meal allowance of up to €100 (Edenred)

• Support available for relocation

• Paid training along with a structured onboarding program