German and English-speaking Customer Service Agent

This is a fully remote position, open to applicants in Spain.

📋 Description

• Serve as the primary contact for German-speaking clients.

• Address customer inquiries effectively through phone and email.

• Provide customers with comprehensive knowledge of SIXT's offerings.

• Enhance customer satisfaction with courteous service.

• Recognize and escalate complex issues when necessary.

• Actively participate as a collaborative team member.

⛳️ Requirements

• Native or near-native proficiency in German, along with fluent English skills.

• A true enthusiasm for providing exceptional service.

• Minimum of 1 year of experience in a customer-facing position.

• Proficient in Microsoft Office applications.

• Excellent verbal and written communication abilities.

• Willingness to work a rotating schedule from Monday to Sunday.

🏝️ Benefits

• Fully remote work opportunity.

• Access to AI tools to enhance your productivity.

• Employee benefits provided by SIXT.

• A diverse international work environment.

• Opportunities for career advancement.

• A strong sense of teamwork.

• Stability and a sense of purpose in your role.