General Adjuster

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Conduct investigations into claims made against insurance or other entities regarding personal, casualty, or property losses or damages.

• Manage complex losses independently up to designated authority levels and provide assistance on larger claims.

• Address accounting-related losses, including business interruptions and inventory issues.

• Review claim submissions and documentation to ascertain insurance coverage.

• Engage with claimants and witnesses through interviews, phone calls, or written correspondence.

• Consult police and hospital documentation as necessary.

• Assess property damage to evaluate the company's liability extent.

• Estimate costs for repairs, replacements, or compensation.

• Compile findings into reports and negotiate settlements with claimants.

• Recommend litigation through the legal department when settlements cannot be reached.

• Attend litigation proceedings as required.

• Update case reserves within assigned claims files.

• Assist in creating loss experience reports and determining sufficient future rates.

• Perform additional assigned tasks and contribute to organizational quality initiatives.

• Travel as necessary.

⛳️ Requirements

• A bachelor's degree from an accredited institution is preferred.

• The IIA-AIC designation is required, with active pursuit of another professional insurance designation.

• A valid state adjuster license is mandatory.

• A minimum of five (5) years of relevant experience or an equivalent combination of education and experience is required.

• Excellent oral and written communication skills, including proficiency in presentations.

• Proficiency in PC applications, including the Microsoft Office suite.

• A demonstrated commitment to timely reporting is essential.

• Strong customer service orientation.

• Exceptional interpersonal skills.

• Keen attention to detail and accuracy.

• Effective time management and organizational abilities.

• Capability to work independently or collaboratively within a team setting.

• Ability to meet or surpass Performance Competencies.

• Capacity to manage multiple priorities and adhere to deadlines.

• Physical ability to stand and/or walk for extended periods.

• Capability to kneel, squat, bend, climb, crawl, stoop, and work overhead.

• Willingness to work outdoors in varying weather conditions.

• Ability to lift or carry up to 50 pounds.

• Ability to push or pull up to 100 pounds.

• Ability to drive for up to 4 hours daily.

• Frequent use of manual dexterity is required.

• Adequate hearing, vision, and speech capabilities are necessary.

🏝️ Benefits

• Promote work-life balance.

• Foster a caring workplace culture.

• Provide reasonable accommodations when applicable and appropriate.

• Commitment to being an Equal Opportunity Employer.

• Maintain a Drug-Free Workplace.