Franchise Support Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Exhibits comprehensive knowledge of all agreements between UBIF Franchisor and Franchisees.

• Assumes responsibility for store performance and franchise success within the consultant's designated region.

• Cultivates strong relationships with franchise owners, managers, and technicians to pinpoint and assess areas for improvement within the franchise, subsequently developing enhancement strategies based on these identified opportunities.

• Concentrates on store performance, revenue generation, sales techniques, customer experience, inventory control, compliance, and operational efficiencies.

• Frequently evaluates and interprets business performance reports to provide recommendations and devise strategies that enhance the knowledge and skills of franchisees.

• Engages in regular communication and follow-ups with assigned Franchisee owner groups, documenting all interactions within internal Franchisor systems.

• Directly assist and align Franchisor resources to measure, analyze, and improve the performance of the franchisee.

• Organizes and participates in various in-person and virtual meetings with a diverse range of attendees.

• Complies with internal standards, policies, and procedures.

• Consistently evaluates Franchisee adherence to Franchisor brand standards, policies, and procedures.

⛳️ Requirements

• A minimum of 2 years of experience in sales, franchise operations, business consulting, multi-location/district management, or related fields.

• At least 1 year of leadership experience is required.

• Bachelor's Degree or equivalent experience in a relevant discipline.

• Previous experience or involvement in sales training, leadership development, customer/client service, or consulting is preferred.

• Proficient in the complete O365 suite of applications, including the capability to analyze insights using PowerBI.

• Demonstrated ability to influence outcomes and collaborate with external stakeholders such as vendors, contractors, or franchisees.

• Strong presentation and coaching skills.

• Exceptional leadership, creativity, and analytical abilities.

🏝️ Benefits

• Competitive salary and benefits package, including health, dental, and vision coverage.

• Retirement savings plan.

• Paid time off.

• Support for continuing education.

• Ongoing training to enhance your skills.