Franchise Business Consultant

This is a fully remote position, open to applicants in Alabama, +5 more states.

📋 Description

• Drive the performance and profitability of each Waxing the City Franchisee within the designated territory.

• Offer consulting and developmental support to Franchisees.

• Create and implement strategic initiatives aimed at enhancing sales growth and profitability.

• Ensure operational consistency through education and guidance on both in-studio and multi-unit operations.

• Analyze weekly/monthly performance metrics by Franchisee.

• Identify performance gaps, opportunities, and operational requirements.

• Provide recommendations, training, follow-up, and overall assistance.

• Develop action plans to assist Franchisees in reaching their growth potential.

• Deliver written follow-up after site visits and oversee the execution of action plans.

• Monitor operational standards and report any unacceptable performance.

• Review local outcomes and the adoption of Waxing the City initiatives; formulate improvement action plans.

• Represent Franchisee viewpoints when developing initiatives, communications, and training programs.

• Serve as a liaison between Franchisees and Corporate.

• Suggest tailored training programs based on studio operations, management practices, and staff development needs.

• Develop components or comprehensive support systems for the portfolio and enterprise.

• Promote multi-unit growth and performance optimization alongside franchise partners.

• Carry out additional tasks and projects assigned by leadership.

⛳️ Requirements

• Proven ability to deliver results in a multi-unit retail/service or franchise setting.

• Strong leadership, interpersonal, influence, and motivational skills.

• Capability to self-manage while working remotely.

• Proficient in creating structure and effectively prioritizing tasks.

• Flexibility paired with excellent problem-solving, time management, and administrative skills.

• Quick learner who can adapt to a dynamic work environment.

• Ability to maintain composure during challenges and uphold professionalism in conflict situations.

• Outstanding verbal and written communication skills in various settings, including phone, email, in-person, and presentations.

• Creative, driven, and self-motivated attitude.

• Proficient in Outlook, Microsoft Word, PowerPoint, and Excel.

• Willingness to travel up to 70% of the time.

• Valid driver’s license and passport required.

• Minimum of 3 years experience in multi-unit leadership, as a franchise business consultant, or as a small business owner.

• Bachelor's degree in business, service, finance, or a related field (preferred).

• Experience in the salon/spa/waxing industry (preferred).

• Cosmetology or Esthetics license (preferred).

🏝️ Benefits

• Medical, Dental, and Vision Coverage.

• Hybrid Work Environment.

• Life and Disability Insurance.

• Unlimited Time Off + Paid Holidays.

• Flexible Fridays between Memorial Day and Labor Day.

• 401(K) Savings Plan with 4% Matching.

• 10 Coaching and Therapy sessions.

• Mental Health Benefits.

• Brand Discounts & Reimbursements.

• In-house workout facilities.

• Professional Development Opportunities.

• Team Building, Employee Engagement Activities, and much more.