Franchise Business Consultant

This is a fully remote position, open to applicants in New Hampshire.

📋 Description

• Attain the operational and business performance objectives for the Franchisee portfolio, as determined by the regional operations leader.

• Facilitate the Annual Planning and Franchise Business Review process with Franchisees to evaluate performance against prior goals and commitments and to align on future objectives.

• Coordinate priority areas with Franchisees to enhance business sales, profitability, and network expansion, while ensuring a safe and consistent brand experience.

• Create a coaching plan for Franchisees through regular check-ins to ensure follow-through on commitments.

• Monitor and analyze ongoing data and analytics to guide Franchisee actions towards their objectives and commitments.

• Analyze data to offer coaching and recommendations on priorities for Franchisees to address.

• Follow up on Franchisee commitments and track data to assess progress.

• Assist Franchisees in comprehending the processes for remodeling and constructing new restaurants.

• Collaborate with the construction team and Franchisees, monitor milestones, and hold Franchisees accountable to guarantee that completed facilities meet operational specifications.

• Provide support during all remodels and new store openings.

• Facilitate communication between Franchisees and relevant cross-functional partners based on the individual goals and opportunities of the Franchisees, in pursuit of a safe and consistent brand experience, same-store growth, and preparations for unit expansion.

• Engage and collaborate “as needed” with the Field Marketing Team on updates related to operational initiatives and new marketing product and promotional rollouts.

• Oversee and support the implementation of local, DMA, and regional marketing plans.

• Conduct evaluations of restaurants as required based on the Franchisee Business Review process or other indicators.

• Partner with the Field Training Team to coordinate training assistance for the Franchisees.

• Ensure the efficient use of G&A expenses within the parameters established by regional leaders.

• Fulfill all administrative responsibilities and requirements of the position in a timely manner.

⛳️ Requirements

• Minimum of a High School diploma or GED.

• Preferred Bachelor’s Degree (4 years).

• At least 5 years of experience in supervisory management or district-level multi-unit operations.

• Previous leadership experience is required.

• Strong oral and written communication and interpersonal skills.

• Exceptional organizational skills – capable of effectively managing time, planning, and working independently with minimal supervision.

• Ability to establish credibility and build trustworthy relationships with internal and external stakeholders.

• Skilled in developing and executing plans to drive results.

• Proficient in utilizing data to inform decision-making.

• Capable of bringing people together to solve problems.

• Resourceful and adaptable to changes in direction; able to effectively adjust to varying situations and personalities.

• Curious with a commitment to continuous learning.

• Comprehensive understanding and knowledge of restaurant operations.

• Strong business and financial acumen.

• Proficient in consultation and strategic coaching.

• Orientation towards compliance.

• Ability to see the big picture.

• Innovative and creative mindset.

🏝️ Benefits

• Travel Required: Willingness to travel to consult with the portfolio of Franchisees, based on the portfolio's needs.