Franchise Business Consultant

This is a fully remote position, open to applicants in Illinois, +3 more states.

📋 Description

• Attain the operational and business performance objectives for a designated portfolio of Franchisees, as established by the regional operations leader.

• Oversee the Annual Planning and Franchise Business Review process with Franchisees to evaluate past performance against previous objectives and commitments, while setting future goals and commitments.

• Coordinate priority areas with Franchisees to enhance business performance in sales, profitability, and network expansion, ensuring a safe and consistent brand experience.

• Create a coaching plan for Franchisees through regular check-ins to ensure adherence to commitments.

• Monitor and analyze ongoing data and analytics to guide Franchisees in achieving their goals, commitments, and plans.

• Analyze data to provide coaching and recommendations on critical priorities for Franchisees to address.

• Follow up on Franchisee commitments and track data to assess progress.

• Assist Franchisees in comprehending the processes for remodeling and constructing new restaurants.

• Collaborate with the construction team and Franchisees, oversee milestones, and hold Franchisees accountable to ensure completed facilities meet operational specifications.

• Offer assistance during all remodeling and new store openings.

• Facilitate communication between Franchisees and relevant cross-functional partners based on individual goals and opportunities aimed at achieving a safe and consistent brand experience, same-store growth, and preparations for unit expansion.

• Engage and collaborate with the Field Marketing Team on updates regarding operational initiatives and new marketing product and promotion launches as needed.

• Supervise and support the implementation of local, DMA, and regional marketing strategies.

• Conduct evaluations of restaurants as required based on the Franchisee Business Review process or other indicators.

• Partner with the Field Training Team to coordinate training support for Franchisees.

• Ensure the effective utilization of G&A expenses within the parameters established by regional leads.

• Complete all necessary administrative functions and responsibilities associated with the position in a timely manner.

⛳️ Requirements

• Minimum of a High School diploma or GED.

• A preferred Bachelor’s Degree (4 Year).

• At least 5 years of experience in supervisory management or district-level multi-unit operations.

• Previous leadership experience is required.

• Strong oral and written communication skills, along with good interpersonal skills.

• Excellent organizational abilities – capable of effectively managing time, planning, and working independently with minimal supervision.

• Ability to establish credibility and foster trusting relationships with both internal and external stakeholders.

• Proficiency in developing and executing plans to achieve results.

• Competence in utilizing data to inform decision-making.

• Ability to unite individuals to resolve problems.

• Resourceful and highly adaptable to changes in direction; effectively adjusts to varying situations and personalities.

• Inquisitive with a commitment to continuous learning.

• Comprehensive understanding and knowledge of restaurant operations.

• Strong business and financial acumen.

• Proficient in consultation and strategic coaching.

• Orientation towards compliance.

• Focused on the big picture.

• Innovative and creative.

🏝️ Benefits

• Competitive salary and performance incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and training.

• Supportive work environment that values teamwork.

• Employee discounts and perks.