Franchise Business Consultant

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Achieve operational and business performance objectives for a portfolio of Franchisees, as established by the regional operations leader.

• Facilitate the Annual Planning and Franchise Business Review process with Franchisees to evaluate performance against past goals and commitments, and to set future goals and commitments.

• Collaborate with Franchisees on priority areas to enhance sales, profitability, and network expansion, while ensuring a safe and consistent brand experience.

• Develop a coaching plan for Franchisees through regular check-ins to ensure adherence to commitments.

• Track and analyze ongoing data to steer Franchisee actions towards achieving their goals, commitments, and plans.

• Interpret data to offer coaching and recommendations on priorities that Franchisees need to address.

• Follow up on Franchisee commitments and monitor data to assess progress.

• Assist Franchisees in comprehending the processes involved in remodeling and constructing new restaurants.

• Coordinate with the construction team and Franchisees, monitor milestones, and hold Franchisees accountable to ensure that completed facilities meet the necessary operational specifications.

• Provide assistance during all remodels and new store openings.

• Facilitate communication between Franchisees and relevant cross-functional partners based on the individual goals and opportunities of the Franchisees in pursuit of a safe and consistent brand experience, same-store growth, and preparations for unit expansion.

• Collaborate with the Field Marketing Team as needed for updates on operational initiatives and the rollout of new marketing products and promotions.

• Oversee the implementation of local, DMA, and regional marketing plans.

• Conduct evaluations of restaurants as needed based on the Franchisee Business Review process or other indicators.

• Partner with the Field Training Team to coordinate training support for Franchisees.

• Ensure the effective use of G&A expenses within the parameters set by regional leaders.

• Complete all necessary administrative functions and requirements of the position promptly.

⛳️ Requirements

• Minimum Years of Experience: 5

• Strong oral and written communication skills, along with excellent interpersonal abilities

• Exceptional organizational skills – capable of effectively managing time, planning, and working independently with minimal supervision

• Must establish credibility and build trusting relationships with both internal and external stakeholders

• Proficient in developing and executing plans to achieve results

• Ability to utilize data to inform decision-making

• Capable of bringing people together to resolve issues

• Resourceful and highly adaptable to changes in direction; able to adjust effectively to various situations and personalities

• Comprehensive understanding and knowledge of restaurant operations

• Strong business and financial acumen

• Skilled in consultation and strategic coaching

🏝️ Benefits

• Health insurance

• 401(k) matching

• Paid time off

• Flexible work arrangements