Founding Solutions Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop the technical narrative for all enterprise agreements, starting from the initial discovery call and continuing through security evaluations, integration design, and go-live phases.

• Create custom integration architectures tailored for complex merchant-built checkouts, primarily focusing on direct API integration with advanced, bespoke commerce systems.

• Conduct live proof of concepts, sandbox demonstrations, and integration walkthroughs that facilitate the closing of six- and seven-figure deals.

• Establish a structured feedback loop with product and engineering teams, consolidating insights on enterprise prospect needs, identifying areas where we fall short on capabilities, and determining future strategic investments.

• Produce reusable enablement materials, such as reference architectures, integration playbooks, security and compliance briefs, and ROI models to enhance the GTM team’s effectiveness.

• Ensure a seamless transition to customer success and engineering teams for post-sale implementation efforts.

⛳️ Requirements

• 7+ years of experience in Solutions Architecture, Sales Engineering, or Solutions Engineering, with a minimum of 3 years focused on enterprise sales.

• Proven track record in managing the technical aspects of complex, multi-stakeholder deals involving a CTO, CISO, head of e-commerce, and procurement team, all collaborating in the same communication channel.

• Ability to interpret API documentation, sketch integration concepts on a whiteboard, and deliver a functioning proof of concept when required, all without needing an engineer present for technical credibility.

• A strong preference for backgrounds in payments, fintech, e-commerce, or healthtech; experience with HSA/FSA, benefits, or regulated payments is a significant advantage.

• Experience establishing reliable feedback channels with product organizations that engineers genuinely trust, rather than merely forwarding customer emails.

• Excellent writing skills, capable of crafting clear follow-ups, concise architecture diagrams, and briefs that executives can digest in 90 seconds.

• Comfortable navigating the early-stage startup environment; prior experience at a seed or Series A/B company is essential, along with an understanding of what being "first in the seat" entails.

🏝️ Benefits

• Significant equity as part of the founding team.

• Comprehensive medical, dental, and vision insurance plans.

• Unlimited paid time off and sick days.

• Paid parental leave policy.

• A remote-first work environment, complemented by quarterly in-person gatherings. Anticipate approximately 25% travel for prospect meetings, partner discussions, and industry events.