Forward-Deployed Product Manager – FDPM

📋 Description

• Collect and Clarify Requirements

• Collaborate closely with clients to grasp business needs and challenges

• Convert those needs into distinct, prioritized requirements for engineering teams

• Manage the Client Relationship

• Serve as the primary contact for client-facing discussions throughout onboarding, scoping, and delivery phases

• Proactively oversee expectations, timelines, and feedback mechanisms.

• Assist Internal Teams

• Offer context and clarity to engineers to facilitate smooth delivery. Ensure alignment between the requested features, what is being developed, and what is being delivered.

• Establish Repeatable Patterns

• Recognize recurring client needs and aid in formalizing templates, documentation, or processes to enhance future deployments.

• Contribute to improving internal handoff processes, requirement intake, and communication strategies.

• Influence the Product Roadmap

• Synthesize recurring customer insights into strategic themes, prioritize high-impact features, and propose a data-driven roadmap that furthers Tailor’s vision.

⛳️ Requirements

• Minimum of 2 years of experience within a Software Company

• Relevant experience in a SaaS, ERP, or composable software environment is preferred, particularly with knowledge of modular solutions, low-code platforms, or customer-centric software deployments.

• At least 5 years in product management, solutions, customer success, or consulting roles with significant client interaction

• Demonstrated ability to engage effectively with both technical and non-technical stakeholders. Experience in managing customer relationships, translating business needs into actionable product requirements, and facilitating customer-driven product modifications.

• Outstanding communication skills — capable of simplifying complex concepts into actionable insights.

• Organized and structured thinker who can eliminate ambiguity

• Technically proficient enough to collaborate with engineers and ask pertinent questions

• Located in or willing to frequently travel to Los Angeles. Approximately 20% travel required.

🏝️ Benefits

• Health, dental, vision, flexible PTO, and additional perks