Forward Deployed Engineer

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Collaborate with acquired companies to define and implement AI Agent use cases within intricate workflows.

• Optimize agent behavior and logic to achieve quantifiable results (e.g., reduced costs, enhanced efficiency, fewer errors).

• Diagnose deployment issues and adapt swiftly to ensure optimal performance, accuracy, and user engagement.

• Record technical decisions and transition stable deployments.

⛳️ Requirements

• 2–5 years of experience in software engineering, solutions engineering, or machine learning deployment roles.

• Expertise in Python and a solid understanding of AI/ML frameworks (e.g., OpenAI, Hugging Face, LangChain, Pinecone, Weaviate, etc.).

• Knowledge of developing LLM applications, RAG systems, or conversational AI workflows.

• Experience with enterprise systems integration through APIs or middleware (e.g., Salesforce, ServiceNow, SAP, Oracle).

• Capability to convert business challenges into technical solutions—and deliver them rapidly.

• Excellent interpersonal skills; equally adept at collaborating with customers on a whiteboard as you are in coding.

• Proactive attitude towards action, ownership, and ongoing learning in fast-paced environments.

• Nice to Have: Experience in SaaS, customer experience, support operations, or manufacturing systems.

• Experience deploying AI in mission-critical settings.

• Prior experience with enterprise AI platforms or multi-agent orchestration.

🏝️ Benefits

• Flexible work arrangements.

• Opportunities for professional development.