Forward Deployed Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Engage in comprehensive technical assessments within designated strategic accounts to evaluate platform readiness, identify constraints, and uncover high-value adoption opportunities within GitLab and the GitLab Duo Agent Platform.

• Oversee the design of architecture and delivery for intricate enterprise environments where platform migration, regulatory requirements, and product boundaries converge.

• Collaborate with customer stakeholders and GitLab account teams to prioritize use cases based on their business impact, technical feasibility, repeatability, and long-term platform value.

• Create and develop bounded proofs, prototypes, deployment patterns, and reusable accelerators spanning source code management, CI/CD, security, compliance, and AI-enhanced workflows.

• Design self-managed and enterprise deployments, addressing components like runners, access controls, network boundaries, observability, AI Gateway, model connectivity, and governance controls.

• Transform recurring field patterns into reusable assets such as runbooks, templates, design notes, technical guidance, product briefs, and reference architectures applicable across various accounts.

• Contribute to code, technical designs, or architectural modifications when strategically appropriate, in collaboration with product and engineering teams, to resolve upstream blockers.

• Travel as required for strategic customer interactions, architecture workshops, and team coordination, with expected travel up to 50%.

⛳️ Requirements

• Proven experience in software engineering, platform architecture, forward-deployed engineering, technical consulting, or similar customer-oriented engineering positions.

• Solid understanding of software engineering principles, including the ability to read, reason about, and contribute to production systems, preferably with experience in Ruby on Rails and/or Go.

• Strong skills in systems design and software architecture, with a background in evaluating APIs, asynchronous workflows, CI/CD systems, security boundaries, scalability, and operational trade-offs.

• Practical experience with GitLab CI/CD, pipeline design, YAML, runners, and GitLab APIs.

• Familiarity with infrastructure as code and enterprise deployment tools such as Terraform, Ansible, Helm, or similar methodologies.

• Basic knowledge of large language models, agentic patterns, tool orchestration, and the practical limitations of AI systems in production settings.

• A history of developing reusable technical assets that extend beyond a single engagement, paired with strong written and verbal communication skills for technical design and architecture guidance.

• Ability to lead discussions with senior stakeholders across security, compliance, engineering, platform, and business teams, particularly in complex enterprise environments.

🏝️ Benefits

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental Leave

• Home Office Support