Forward Deployed AI Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Deploy and set up agentic AI workflows and AI-driven automations within client ServiceNow environments.

• Convert customer business needs into technical architectures and implementation strategies.

• Implement and integrate NewRocket Agent Packs and AI solutions into enterprise settings.

• Collaborate directly with clients to customize AI solutions for their operational workflows and business processes.

• Create demonstrations, prototypes, and proof-of-concept implementations to validate AI-driven workflows with customers.

• Quickly iterate solutions with clients to refine AI-powered use cases.

• Assist in the implementation of AI orchestration, LLM integrations, and agentic decision models.

• Develop integrations between ServiceNow, enterprise systems, APIs, and AI services.

• Construct supporting components such as scripts, microservices, automation logic, and integration services.

• Implement connections with AI platforms, APIs, and enterprise data sources.

• Actively engage in the development and advancement of NewRocket’s AI intellectual property and platforms.

• Participate in workshops, discovery sessions, and technical working sessions with clients.

• Identify and resolve technical issues across AI workflows, integrations, and automation pipelines.

• Ensure that deployed AI solutions are secure, scalable, and ready for production.

• Contribute to internal playbooks, reusable deployment patterns, and the evolution of products.

⛳️ Requirements

• 5–8+ years of experience in software engineering, systems integration, enterprise platforms, or automation systems.

• Strong engineering background with experience in full-stack development, scripting, or enterprise integrations.

• Familiarity with AI / LLM technologies or AI-driven applications.

• Experience in client-facing engineering or consulting roles.

• Proficiency with cloud platforms such as AWS, Azure, or GCP.

• Experience with programming languages such as:

• JavaScript / TypeScript

• Python

• or similar scripting languages.

• Excellent ability to articulate complex technical concepts to both technical and business stakeholders.

🏝️ Benefits

• We Take Care of Our People

• NewRocket is dedicated to fostering a diverse and inclusive workplace.

• We value and celebrate diversity, believing that every employee is important and deserves respect and a voice.

• We take pride in being an equal opportunity workplace and affirmative action employer, dedicated to offering employment opportunities regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status.