Finnish Customer Service Support Representative

This is a fully remote position, open to applicants in Greece.

📋 Description

• You will serve as the primary contact for customer and client inquiries.

• Address questions from retailers, merchants, and shop owners regarding their POS systems.

• Identify and resolve issues, guiding customers towards effective solutions.

• Efficiently handle problems to ensure customer satisfaction.

• Aim for excellence in every customer interaction, encouraging increased product usage and loyalty.

• Dedicate yourself to achieving both personal and team objectives.

⛳️ Requirements

• Proficiency in Finnish and strong command of English (both written and spoken).

• Previous experience in a customer support role is a plus.

• Outstanding communication abilities, interpersonal skills, and a proactive problem-solving approach.

• Familiarity with Android OS, advanced computer skills, and eagerness to learn.

• Exhibit true ownership and a strong sense of teamwork.

• Ability to excel in a dynamic and fast-paced environment.

🏝️ Benefits

• Comprehensive assistance for your relocation to Greece (including covered flight expenses, hotel accommodation, and support with house hunting—all at no cost to you).

• Competitive monthly salary plus two additional salaries per year.

• Health care benefits along with various discounts.

• Extensive training provided by certified instructors.

• Opportunities for professional growth and development.

• Engagement in special events and community & social responsibility initiatives.

• Complimentary online Greek language courses.

• Work for a Great Place to Work-Certified Company that promotes diversity.