Financial Educator

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage with patients to discuss their benefits, coverage options, and financial alternatives.

• Execute various tasks related to benefit verification and prior authorization processes.

• Offer continuous financial education and support to our patients throughout their care journey, acting as an educator, advocate, and liaison.

• Manage patient accounts by collecting, recording, and updating personal financial and insurance details.

⛳️ Requirements

• At least 2 to 4 years of experience in a medical business office, with a solid understanding of healthcare billing, collections, insurance/benefits, and patient interactions.

• Experience in interpreting payer remittance advice is essential, including the ability to identify allowed charges, contractual adjustments, line item denials/reasons, and patient responsibilities (co-pay, co-insurance, and deductibles).

• A Bachelor's Degree is preferred.

• Previous experience in an OB/GYN office is advantageous.

• Exceptional interpersonal skills are necessary for effective communication with departments, employees, physicians, managers, patients, and insurance providers.

• Strong verbal and written communication abilities, self-motivated, detail-oriented, and proficient with technology.

• Competent in Microsoft Office applications, particularly Outlook, Word, and Excel.

• A high level of customer service is crucial.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance.

• 401(k) plan with company matching contributions.

• Support for tuition and professional development.

• Opportunities for performance-based bonuses.

• Generous paid time off, holidays, and parental leave.

• Life and disability insurance benefits.

• Fertility Discount Program.

• Employee wellness and recognition initiatives.