Financial Educator

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Engage with patients to discuss their benefits, coverage options, and financial alternatives.

• Conduct various aspects of benefit verification and prior authorization processes.

• Offer continuous financial education and support to patients throughout their care journey, acting as an educator, advocate, and liaison.

• Manage patient accounts by collecting, recording, and updating personal financial and insurance details.

⛳️ Requirements

• A minimum of 2 to 4 years of experience in a medical business office, with a solid understanding of healthcare billing, collections, insurance/benefits, and patient interactions.

• Must possess the ability to read and comprehend payer remittance advice, including distinguishing between allowed charges, contractual adjustments, line item denials/reasons, and patient responsibilities (co-pay, co-insurance, deductibles, etc.).

• A Bachelor's Degree is preferred.

• Experience in an OB/GYN office is an advantage.

• Excellent interpersonal skills are necessary for effective communication with departments, employees, physicians, managers, patients, and insurance companies.

• Strong oral and written communication abilities, independent work ethic, attention to detail, and computer proficiency are required.

• Proficient in Microsoft applications, particularly Outlook, Word, and Excel.

• A high level of customer service is essential.

🏝️ Benefits

• Medical, dental, and vision coverage.

• 401(k) plan with company matching.

• Tuition assistance and support for professional development.

• Opportunities for performance-based bonuses.

• Generous paid time off, paid holidays, and paid parental leave.

• Life and disability insurance benefits.

• Fertility Discount Program.

• Employee wellness and recognition initiatives.