Financial Customer Associate - Bilingual

This is a fully remote position, open to applicants in Nebraska.

📋 Description

• Assist customers with inquiries regarding their 401k account balances and withdrawals.

• Support account maintenance and offer educational resources.

• Engage in a training cohort for the initial 14 weeks.

• Participate in team activities and receive career coaching.

⛳️ Requirements

• At least 1 year of experience in customer service.

• High School diploma or GED is mandatory.

• Capability to build rapport through effective communication.

• Strong listening skills and a sense of empathy.

• Flexibility and adaptability in diverse work settings.

• Competence in managing basic technological issues.

🏝️ Benefits

• Exceptional customer service.

• Communication through voice or digital channels.

• Career coaching opportunities.

• Support for well-being.