Financial Customer Associate

This is a fully remote position, open to applicants in Nebraska.

📋 Description

• Support customers with inquiries related to their 401k account balances, including assistance with withdrawals, loans, and account maintenance.

• Offer educational resources and guidance to customers.

• Participate in a training program for associates during the initial 14 weeks, focusing on becoming a Financial Customer Associate.

• Enhance your skills by handling customer calls and engaging in team activities, well-being initiatives, and career development coaching.

⛳️ Requirements

• At least 1 year of experience in customer service.

• A High School diploma or GED is mandatory.

🏝️ Benefits

• Our benefit programs are designed to assist you and your loved ones in achieving an ideal work-life balance.

• Shifts and Hours: Monday – Friday, 40 hours per week (Must have open availability from 7:30am to 11:00pm CST).

• Overtime hours are encouraged during high call volume periods.