This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Accountable for evaluating and verifying patient details for scheduled medical services.

• Gathers co-pays, deductibles, coinsurances, and down payments.

• Offers estimates for services when applicable.

• Accepts and processes payments for current and past patient financial liabilities.

• The primary objective is to collect patient liabilities before services and to address any insurance and financial matters prior to service delivery.

• Reschedules appointments as necessary under the guidance of the department leader.

⛳️ Requirements

• Minimum of a High School Diploma or G.E.D., with a preference for a business concentration.

• At least four (4+) years of experience in a business office environment, preferably in hospital revenue cycle, physician office, or collection agency.

• Previous experience in a healthcare setting is mandatory.

• Proficient knowledge of personal computers and business office software is preferred.

• Familiarity with hospital computer systems is considered an advantage.

• Understanding of third-party collections and reimbursement processes is preferred.