Field Technician

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Deliver technical assistance to address network performance challenges and aid in resolving outages.

• Oversee smaller projects or segments of larger projects, providing precise status and progress reports.

• Recognize and suggest enhancements related to maintenance and repair processes.

• Collaborate with senior technicians in creating job aids, scopes of work, and procedural documentation.

• Engage in necessary training to keep up-to-date with systems, products, and organizational standards.

• Continuously enhance skills through training, certifications, and hands-on experience.

• Support network operations in the Denver area while helping to sustain and enhance network performance and reliability.

• Execute additional duties and projects as assigned by management.

• Travel extensively across various sites, including day and night shifts, weekends, holidays, and being part of an on-call rotation.

⛳️ Requirements

• Bachelor's Degree or a combination of education and experience considered equivalent (Required).

• Preferred fields of study include Vocational/Technical Training or a related area.

• 2–4 years of experience in Field Operations and maintenance.

• 2–4 years of experience in wireless telecommunications or a related field.

• Familiarity with electronics and interconnecting circuits, such as RF transmitters, antenna systems, AAV, fiber, microwave radio, AC-DC power systems, and AI.

• Practical understanding of Radio Access Network (RAN) architecture, components, and operations.

• Knowledge of wireless backhaul technologies and configurations, including microwave and fiber-based solutions.

• Experience with or willingness to learn 5G New Radio (NR) standards and RAN equipment.

• Proficient in base station equipment, including installation, configuration, and maintenance.

• Awareness of disaster recovery protocols and contingency planning.

• Ability to troubleshoot network issues across both hardware and software systems.

• Project management capabilities for planning and executing field assignments.

• Capacity to provide hands-on technical support to internal teams and partners.

• Proficient in Microsoft Office Suite and similar productivity tools.

• Understanding of Internet Protocol and willingness to utilize AI-driven tools.

• Ability to operate fiber test, line, and antenna test equipment (Preferred).

• Must be available for flexible hours, including day and night shifts, weekends, holidays, and on-call rotation.

• Capability to lift 50–70 pounds and work outdoors in various weather conditions.

• Must be at least 21 years old to operate a company-assigned vehicle.

• Must possess legal authorization to work in the United States.

• Travel is required.

• This is a DOT-regulated position.

🏝️ Benefits

• Competitive base salary and compensation package.

• Annual stock grant.

• Employee stock purchase plan.

• 401(k) plan.

• Access to free, year-round financial coaching.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Flexible spending account.

• Paid time off.

• Up to 12 paid holidays.

• Paid parental and family leave.

• Family building benefits.

• Back-up care options.

• Enhanced family support services.

• Childcare subsidy.

• Tuition assistance programs.

• College coaching opportunities.

• Short- and long-term disability coverage.

• Voluntary AD&D insurance.

• Voluntary accident insurance.

• Voluntary life insurance.

• Voluntary disability insurance.

• Voluntary long-term care insurance.

• Discounts on mobile services and home internet.

• Pet insurance options.

• Commuter and transit programs.

• Corporate bonus target of 10%.