This is a fully remote position, open to applicants in Ohio.

• Travel to client locations throughout Ohio to assist members in navigating their Sidecar Health plans.

• Provide in-person support for client groups and individuals following their enrollment.

• Collaborate with our Account Management team to identify and cultivate relationships.

• Deliver member care by answering calls and responding to web chats and emails.

• Ensure exceptional customer service is provided promptly and positively.

• Foster rapport and maintain constructive relationships with current members.

• Must have reliable personal transportation and be willing to travel up to 30% within Ohio.

• Demonstrated history of dependability, accountability, and effective communication.

• Proactive attitude with strong problem-solving abilities.

• Capability to educate members on the best practices of Sidecar Health.

• Ambition to grow and develop within the company.

• Strong empathy and relationship-building capabilities.

• Flexibility with an open schedule is essential.

• Bilingual skills are preferred.

• Experience in healthcare and/or insurance is advantageous.

• Competitive salary range of $45,000 to $55,000 along with an equity package.

• Comprehensive Medical, Dental, and Vision insurance benefits.

• 401k retirement savings plan.

• Paid vacation time and company holidays.

• Opportunity to make a significant impact at a fast-growing, mission-driven organization that is transforming healthcare in the U.S.

Field Support Representative

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