Field Services Engineer, Spain

This is a fully remote position, open to applicants in Spain.

📋 Description

• Deliver comprehensive technical support to both customers and internal stakeholders.

• Oversee, coordinate, monitor, repair, and install Sakura (demonstration) equipment.

• Stay updated on and apply new developments, enhancements, and regulations for Sakura products.

• Maintain knowledge of all Sakura equipment by participating in regular technical training at the Sakura Academy.

• Accountable for efficient and effective handling of complaints.

• Meet personal and team objectives established at the start of the fiscal year.

• Ensure timely and sufficient reporting through CRM systems.

• Conduct quality assurance activities.

• Engage in various project teams.

⛳️ Requirements

• Completion of Secondary Vocational Education or Higher Education with a technical (mechanical) focus.

• Relevant experience as a field service engineer, preferably in Medical Diagnostics instrumentation, though this is not mandatory.

• Proficient in using computers and Microsoft Office software.

• Possession of a local driver's license.

• Flexibility in working hours and willingness to stay overnight when necessary.

• Proficient in both Spanish and English, both spoken and written.

• Strong presentation and communication skills to fulfill training and advisory needs.

• Customer-focused, able to connect easily and make an impact at all levels.

• Self-organized, structured, and able to work independently.

• Possess a pragmatic can-do attitude.

🏝️ Benefits

• An appealing salary package that includes a bonus and additional benefits.

• A company car, mobile phone, and laptop.