Field Service Representative

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Implement seasonal go-to-market and service strategies throughout the Tennessee/Huntsville region.

• Foster brand growth, enhance awareness, and increase sell-through via retail support, community involvement, and field activations.

• Assist retail partners through direct store visits, product demonstrations, and engagement on the sales floor.

• Conduct product presentations aimed at educating and inspiring retail staff and consumers.

• Execute merchandising and promotional initiatives utilizing product and point-of-purchase materials.

• Engage with retail and community partners to generate enthusiasm and awareness for Altra.

• Represent Altra at local and select national events, races, and expos.

• Facilitate consumer trial and education through community activations and experiential opportunities.

• Collaborate with Sales Representatives to create and implement territory service plans.

• Work alongside Field Service teammates on educational initiatives and activations.

• Collect and disseminate insights regarding product performance, competitor activities, and industry trends.

• Complete accurate and detailed activity reporting using designated tools such as Repsly.

• Oversee field assets and demo footwear.

• Manage travel, expenses, promotional materials, and product seeding.

• Adhere to deadlines for projects, reports, and action items.

⛳️ Requirements

• Minimum of 1 year of experience in specialty retail; experience in run or outdoor specialty is preferred.

• At least 2 years of experience in marketing, sales, or field service; qualifications assessed based on talent profile and market conditions.

• While formal education is advantageous, total experience and proven results are emphasized.

• A Bachelor’s degree or relevant experience in Marketing, Sales, Business, Kinesiology, or a related field is preferred.

• Familiarity with the Altra product line is required.

• Experience in fitting and selling technical footwear is essential.

• Strong time management, planning, and organizational abilities are necessary.

• Excellent written and verbal communication skills are a must.

• Capability to work independently while also collaborating effectively within a team.

• Proficiency in Microsoft applications, including Outlook.

• Self-motivated, proactive, and eager to take initiative.

• Reliable transportation is required.

• Willingness and ability to travel frequently within the designated territory.

• Availability for potential evening and weekend work is expected.

🏝️ Benefits

• Hiring range of $60,000.00 USD–$75,000.00 USD annually.

• Eligibility for additional compensation awards, which may include an annual incentive plan, sales incentive, or commission potential.

• Access to benefits programs, including medical plans; detailed benefit information will be provided during the hiring process.

• Reasonable accommodations during the application process as mandated by applicable law.