Field Service Representative

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Implement seasonal go-to-market and service strategies throughout the Tennessee/Huntsville region

• Enhance brand growth, visibility, and sell-through by providing retail support, engaging with the community, and conducting field activations

• Assist retail partners with in-person store visits, product demonstrations, and engagement on the sales floor

• Present product information to educate and inspire both retail staff and consumers

• Execute merchandising and promotional initiatives using product materials and point-of-purchase displays

• Collaborate with retail and community partners to foster excitement and awareness around Altra

• Represent Altra at various local and selected national events, races, and expos

• Facilitate consumer trials and education through community activations and experiential opportunities

• Cultivate long-term relationships that promote advocacy and encourage repeat sell-through

• Work alongside Sales Representatives to create and implement territory service plans

• Partner with Field Service colleagues on educational initiatives and activations

• Gather and disseminate insights regarding product performance, competitor activities, and industry trends

• Complete thorough, accurate, and timely activity reports using designated tools such as Repsly

• Keep field assets and demo footwear organized, ready, and in a professional state

• Manage travel, expenses, promotional materials, and product distribution in a responsible manner

• Adhere to deadlines for projects, reports, and action items

⛳️ Requirements

• At least 1 year of specialty retail experience, preferably in run or outdoor specialty

• A minimum of 2 years of experience in marketing, sales, or field service; requirements may be assessed based on talent profile and market conditions

• Formal education is advantageous, but overall experience and proven results are prioritized

• Bachelor's degree or relevant experience in Marketing, Sales, Business, Kinesiology, or a related field is preferred

• Knowledge of the Altra product line

• Experience in fitting and selling technical footwear

• Strong skills in time management, planning, and organization

• Exceptional written and verbal communication abilities

• Capability to work independently while effectively collaborating with a team

• Proficiency in Microsoft applications, including Outlook

• Self-driven, proactive, and eager to take initiative

• Reliable means of transportation

• Willingness and ability to travel frequently within the designated territory, including consumer events, races, and expos

• Availability to work evenings and weekends as needed

🏝️ Benefits

• Additional compensation opportunities may include an annual incentive plan, sales incentives, or commission potential

• Comprehensive benefits program provided by VF Corporation, including various medical plan options

• Reasonable accommodations during the application process for qualified individuals