Field Service Representative

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Implement seasonal go-to-market and service strategies across Ohio and West Virginia.

• Propel brand growth, awareness, and sell-through by providing retail support, engaging with the community, and facilitating field activations.

• Assist retail partners through in-store visits, product demonstrations, and training on the sales floor.

• Carry out merchandising, promotional activities, and seasonal brand initiatives throughout the territory.

• Represent Altra at community events, races, expos, and other consumer engagement activities.

• Foster relationships with retail and community partners to enhance brand awareness and advocacy.

• Collaborate with Sales Representatives and Field Service teams on territory plans, training, and activations.

• Collect and disseminate consumer feedback, product performance data, competitor activities, and market trend insights.

• Ensure accurate reporting, manage field resources efficiently, and maintain operational excellence.

• Achieve territory objectives through consistent execution, organization, and proactive problem-solving.

• Report directly to the Regional Field Service Manager.

• Travel frequently within the designated territory and be available to work some evenings and weekends as necessary.

⛳️ Requirements

• 1–3 years of relevant experience and demonstrated professional accomplishments.

• Knowledge of the Altra product line.

• Experience in fitting and selling technical footwear.

• Strong skills in time management, planning, and organization.

• Excellent written and verbal communication abilities.

• Capability to work independently while effectively collaborating with a team.

• Proficiency in Microsoft applications, including Outlook.

• Self-motivated, proactive, and eager to take initiative.

• Reliable transportation is essential.

• Ideal candidates should reside in the Columbus, Ohio area.

• Preferred: At least 1 year of experience in specialty retail, preferably in running or outdoor specialty.

• Preferred: Over 2 years of experience in marketing, sales, or field service.

• Willingness to travel frequently within the assigned territory for consumer events, races, and expos.

• Availability to work evenings and weekends when necessary.

🏝️ Benefits

• Hiring Range: $60,000.00 USD - $75,000.00 USD annually.

• Eligible for additional compensation awards, which may include an annual incentive plan, sales incentives, or commission potential.

• Comprehensive benefits program, including medical plan options.

• Reasonable accommodations available during the application process.

• Commitment to equal employment opportunities and legally mandated employment protections.