Field Service Engineer, Level I-III

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Deliver on-site assessment, maintenance, and repair services for Upright CT and Patient Positioning devices.

• Work in partnership with customers to guarantee optimal functionality and dependability of equipment.

• Recognize opportunities for product enhancements and service improvements.

• Maintain efficient communication with customers to ensure prompt resolution of issues.

• Complete all administrative tasks punctually, ensuring timely documentation completion.

⛳️ Requirements

• A degree or equivalent in an engineering field is preferred.

• Strong comprehension of service operations.

• Demonstrated experience in maintaining intricate electro-mechanical systems.

• Familiarity with medical devices such as linear accelerators, MRI, CT, or other similar modalities is advantageous.

• Excellent troubleshooting abilities.

• Ability to work both collaboratively and independently as needed.

• Proficient knowledge of MS Office applications – Word, Excel, PowerPoint.

🏝️ Benefits

• Health insurance.

• 401(k) plan.

• Paid time off.

• Opportunities for professional development.

• Programs promoting work-life balance.