Field Service Engineer II

This is a fully remote position, open to applicants in California.

📋 Description

• Assist customers with troubleshooting, installation, preventive maintenance, and repair services.

• Offer installation assistance, maintenance, modifications, and/or repairs on 1-2 groups of mechanical, electromechanical, electronic, and/or refrigeration instruments.

• Timely document and finalize service administration tasks to comply with ISO, FDA, and Leica guidelines.

• Proactively support the sale of service contracts, aid sales representatives and service team members with system configurations/upgrades, and provide insights on improving financial performance to enhance service revenue.

⛳️ Requirements

• An Associate's degree along with 3+ years of experience in diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation, or equivalent military experience.

• A valid driver's license with a satisfactory driving record.

• Capability to frequently lift, move, slide, raise, and/or position up to 50 lbs. without assistance.

• Ability to stand, walk for extended periods, sit, squat, kneel, ascend and descend stairs, and reach with hands and arms.

• Previous experience in diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments is advantageous.

• Experience with networking/IT system upgrades is a plus.

• A Bachelor's degree is preferred.

🏝️ Benefits

• Paid time off.

• Medical, dental, and vision insurance.

• 401(k).