Field Property Claims Adjuster

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Conduct virtual and on-site investigations at the residences of policyholders.

• Assess property damage, ascertain liability, evaluate losses, and negotiate equitable settlements.

• Utilize claims management software, a company vehicle, and a laptop to evaluate damage and create estimates in a paperless setting.

• Identify and report potential subrogation opportunities.

• Report incidents of theft, fraud, or arson to the relevant state and industry authorities.

• Execute responsibilities independently, with work directly influencing management decisions.

• Represent the company in a professional manner during public engagements.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other pertinent parties.

• Negotiate settlements with policyholders for claims.

• Undertake additional duties as assigned.

• Advocate for safety and adhere to company safety and ergonomic standards.

• Travel away from home for CAT deployments, typically lasting 23 days.

• Commit to 1–3 CAT deployments annually.

⛳️ Requirements

• High School diploma or equivalent is mandatory.

• Strong customer service experience, preferably in a retail setting.

• Relevant experience in construction or insurance is highly advantageous and preferred.

• Exceptional oral and written communication abilities.

• Proficiency in computer applications: MS Word, Excel, and Outlook.

• Familiarity with smartphones and mobile applications.

• Willingness to learn about insurance policies and property damage.

• Outgoing demeanor and comfort when engaging with policyholders, claimants, agents, witnesses, and fraud investigators.

• Valid driver's license required.

• Must be bondable.

• Residency within the Greater Milwaukee area is required.

• Must be prepared and able to climb ladders and work on rooftops multiple times daily.

• Comfortable working in small, confined areas such as attics and crawlspaces.

• Must achieve a minimum passing score on all claims training assessments.

• Ability to lift up to 50 lbs.

• Proficiency in English speaking, reading, writing, and data entry is required.

• Capable of performing actions such as bending, kneeling, pulling, pushing, sorting, climbing, reaching, standing, walking, and seeing.

• Final candidates are subject to a Motor Vehicle Record background check.

• Compliance with safety and ergonomic standards is essential.

🏝️ Benefits

• Paid training through the award-winning and industry-leading University of Farmers.

• 401(k) plan.

• Competitive starting salary.

• Access to education and mentorship programs.

• Inspirational leadership.

• Provision of a company vehicle.

• Laptop provided.

• Bonus opportunities based on both company and individual performance.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Health Savings Accounts available.

• Flexible Spending Accounts available.

• Life insurance coverage.

• Paid Time Off.

• Paid parental leave.

• Tuition assistance offered.