Field Property Claims Adjuster

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Conduct both virtual and on-site assessments at policyholders’ residences to evaluate property damage, ascertain liability, assess losses, and facilitate settlement negotiations.

• Utilize claims management software, a company vehicle, and a laptop to assess claims-related damages and generate estimates in a paperless format.

• Analyze and report potential subrogation opportunities.

• Notify relevant state and industry agencies of incidents involving theft, fraud, or arson.

• Operate independently, with your work directly influencing management decisions.

• Represent the company with professionalism in all public engagements.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other key stakeholders.

• Negotiate settlements with policyholders to resolve claims.

• Take on additional responsibilities as assigned.

• Advocate for safety and adhere to company safety and ergonomic policies.

• Be prepared for 1–3 catastrophe deployments each year; CAT-team assignments may involve travel away from home for approximately 23 days.

⛳️ Requirements

• High School diploma or its equivalent is required.

• Exceptional customer service experience, ideally within a retail setting.

• Experience in construction or insurance is highly desirable and preferred.

• Strong verbal and written communication skills.

• Proficient in computer applications, including MS Word, Excel, and Outlook.

• Familiarity with smartphones and relevant applications.

• Willingness to learn about insurance policies, property damage, and coverage application.

• Outgoing personality with comfort in engaging policyholders, claimants, agents, witnesses, and fraud investigators.

• Valid driver's license and eligibility for bonding.

• Subject to a background check of the Motor Vehicle Record.

• Willingness and capability to climb ladders and work on rooftops multiple times daily.

• Ability to navigate small, confined, and damaged spaces such as attics and crawlspaces.

• Capability to achieve at least a minimum passing score on all claims training assessments.

• Physical ability to bend, kneel, pull, push, sort, carry up to 50 lbs., climb, reach, stand, walk, see, speak English, read English, write English, and key-enter.

• Ability to work both in field and home office settings while tolerating specified environmental hazards.

• Willingness to commit to 1–3 catastrophe deployments per year.

🏝️ Benefits

• Paid training through the University of Farmers.

• Flexibility and independence to work beyond the constraints of a traditional desk job.

• 401(k) plan.

• Competitive starting salary.

• Opportunities for rapid growth and advancement into management roles.

• Access to education and mentorship programs.

• Bonus potential based on both company and individual performance.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Health Savings and Flexible Spending Accounts.

• Life insurance coverage.

• Paid Time Off.

• Paid Parental Leave.

• Tuition Assistance.

• Company vehicle.

• Laptop provided.