Field Property Adjuster

This is a fully remote position, open to applicants in New York.

📋 Description

• Conduct investigations and validate facts concerning complex homeowner claims.

• Assess coverage and damages while adjusting and negotiating claims within established authority limits.

• Develop detailed damage estimates for intricate first-party homeowner claims.

• Act as a peer mentor, providing guidance to junior staff members.

• Evaluate damages for complex first-party homeowner losses of varying severities.

• Foster relationships with both internal and external clients.

• Interpret regulatory compliance and uphold fair claims practices.

• Negotiate settlements, process settlement payments, and document activities within the claims file.

• Understand various policy types and assist leadership with both formal and informal training sessions.

• Suggest improvements to processes.

• Deliver excellent customer service and support for escalated issues.

⛳️ Requirements

• Must be a resident of Westchester, New York or Rockland, New York.

• Experienced professional in property field adjusting claims.

• Strong background managing high-volume and complex homeowner claims, including losses up to $250K.

• Proficient in writing and reviewing complex repair estimates.

• Experience with high-value property management.

• Capable of overseeing claims from initiation to completion across dwelling, contents, ALE, mitigation, and supplements.

• Preferred experience with insurance carriers and field operations.

• Ability to collaborate effectively with independent adjusters and cross-functional teams.

• Excellent communication skills and a cooperative approach.

• Proficient in navigating storm, water, and hail claims.

• Proven track record in customer service, including handling escalations.

• Mastery of estimating principles.

• Understanding of regulatory compliance and fair claims practices.

• Familiarity with company policy types.

• Relevant active licenses may include a Home Resident Property & Casualty License, Designated Home State Florida or Texas License, and/or an applicable Appraiser License.

• Must have authorization to work in the United States.

• Active insurance license holders are required to terminate existing appointments prior to onboarding and cannot maintain outside appointments during employment.

• Applicants with a resident producer license must relinquish it when directed.

• Must have a dedicated private workspace with suitable desk and seating arrangements for remote work.

• Must have a reliable internet connection with minimum speeds of 50 MB download and 5 MB upload.

🏝️ Benefits

• A $1,000 Licensing Sign-on Bonus may be available for those with applicable active licenses.

• Comprehensive technology package, including a laptop, monitors, headset, keyboard, and mouse.

• Monthly connectivity reimbursement to help cover internet expenses.

• Opportunity for remote work.

• Equal Opportunity employer.

• Support or accommodations available for completing the online application.