Field Manager – Operations

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• This role is primarily accountable for executing and managing all service operations for Area site locations within the designated territory.

• Ensure adherence to operational strategy and contractual obligations to maintain consistency in site performance and uphold service excellence standards.

• Initiates, organizes, and leads efforts for account expansions and renewals.

• Advocates for the effective utilization of internal recruitment and selection processes to attract and onboard talent.

• Sets objectives, clarifies roles and responsibilities, and holds team members accountable for their contributions.

• Works collaboratively with other leaders, team members, and both internal and external customers to implement solutions or initiatives.

• Establishes expectations and empowers others to address challenges, facilitating discussions that lead to innovative solutions.

⛳️ Requirements

• A college degree is preferred.

• Requires 5-7 years of experience in multi-site operations management with direct client interaction in a professional business environment within the facilities management or related outsourcing sector.

• Successful completion of all Site Manager Level training is required for internal candidates.

• A valid driver's license and minimum auto insurance coverage as per Ricoh policy are required.

🏝️ Benefits

• Select from a wide array of medical, dental, life, and disability insurance options.

• Enhance your financial security through the Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) contributions.

• Further your education with tuition assistance programs available to team members.

• Enjoy annual paid vacation time and paid holidays.

• Access numerous additional benefits that promote your health, wellness, and continuous personal and professional growth.