Field Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct timely and precise Preventative Maintenance on various equipment modalities.

• Support seasoned field engineers during the installation of equipment.

• Collaborate with experienced field engineers to address basic troubleshooting and service repair requirements for assigned equipment.

• Communicate effectively and collaborate with teammates and colleagues.

• Develop skills to interact with customers to guarantee resolution and appropriate follow-up, resulting in customer satisfaction.

• Collaborate with customers and suggest value-added services that enhance their operational efficiency.

• Stay current with administrative tasks, including maintaining customer service logs and internal service records promptly, ordering repair parts, and managing cycle times.

⛳️ Requirements

• An Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field; OR equivalent military education; OR completion of the formal GEHC Biomed/FE Services Internship or Military Externship program; OR a High School Diploma/GED coupled with 4 or more years of experience in servicing electronic equipment.

• Proficiency in Web applications, as well as the Microsoft suite of products.

• Compliance with GEHC's standard background check, which includes a post-offer drug test.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Paid time off.

• 401(k) plan with options for both employee and company contributions.

• Life, disability, and accident insurance.

• Tuition reimbursement.