Field Clinical Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver on-site clinical support and technical expertise during LV leadless therapy procedures.

• Identify appropriate patients, ensure compliance with best practices, and troubleshoot devices as necessary.

• Assist in pre-procedure planning and post-procedure follow-up to resolve any technical or clinical challenges.

• Provide comprehensive training sessions, presentations, and hands-on demonstrations for healthcare professionals.

• Guide users through imaging modalities, procedural workflows, and the latest product features.

• Establish and maintain productive relationships with physicians, research coordinators, and clinical teams.

• Act as the primary contact for assigned sites, facilitating device usage, procedural planning, and logistical support.

• Create and present educational materials, including models, simulations, and in-service programs.

• Ensure teams comprehend device functionality, procedural techniques, and interpretation of clinical data.

• Collect feedback on device performance, procedural efficiency, and patient outcomes for internal teams.

• Implement structured feedback collection methods, such as surveys, interviews, and focus groups, to gain comprehensive insights.

• Analyze feedback data to detect trends, pinpoint areas for improvement, and explore opportunities for innovation.

• Collaborate with engineering and product development teams to inform product enhancements and future innovations.

• Ensure all clinical activities adhere to regulatory standards and company policies.

• Produce accurate documentation for ongoing record keeping.

• Follow all company policies, compliance standards, and ethical guidelines.

• Ensure compliance with healthcare facility requirements by obtaining and maintaining vendor credentials for sales activities and client support.

⛳️ Requirements

• High school diploma with 11 years of relevant clinical support experience; or Associate degree with 9 years of relevant clinical support experience; or Bachelor’s degree with 7 years of relevant clinical support experience; or Advanced degree with 5 years of relevant clinical support experience.

• Proficient in CRM software, Microsoft Office Suite/applications, virtual meeting tools, and project management software.

• Experience in cardiac rhythm management, structural heart, or advanced cardiac therapies.

• Knowledge of echocardiographic imaging, trans-septal techniques, and related cardiac intervention workflows.

• Proven ability to communicate complex clinical concepts, train diverse audiences, and excel in interventional cardiac procedure settings.

• Familiar with cardiac imaging and hospital decision-making processes.

• Excellent communication, negotiation, and presentation skills with the capacity to effectively influence the target audience.

• Ability to cultivate physician champions and navigate complex account environments.

• Willingness to travel approximately 80% of the time to various locations, including healthcare facilities, industry events, and EBR office(s), with frequent travel to healthcare facilities within assigned territories.

• A valid driver’s license is necessary to perform essential job functions, as reliable, cost-effective, and timely travel cannot be achieved through alternative transportation methods.

🏝️ Benefits

• Medical, dental, and vision insurance provided at no cost for employee-only coverage

• 401(k) matching plan

• Paid Time Off – starting at 3 weeks per year

• Competitive salary with opportunities for career growth

• Employee stock options

• Life & AD&D and long-term disability insurance

• Education assistance

• Voluntary commuter benefits and pet insurance

• Weekly company lunches and occasional happy hour events

• Meaningful work and much more!