FHA Claims QA Analyst II

This is a fully remote position, open to applicants in United States.

📋 Description

• Review FHA claims to ensure accuracy within the specified timeframes set by investors and insurers.

• Conduct quality checks utilizing a scorecard and/or checklist to identify any errors in the claim.

• Communicate requests for corrections to the claim filing team, ensuring that corrections are performed accurately and promptly.

• Document actions in the system with relevant tasking and comments.

• Confirm that accurate dates and information are recorded on the FHA claim form.

• Validate that all expenses in the system have been reconciled and claimed according to agency requirements.

• Ensure adherence to company procedures regarding the curtailment of advances.

• Confirm that all required documentation is included in the Claim File and/or uploaded to the agency website in accordance with FHA guidelines.

• Finalize and submit the claim to the agency for payment.

• Escalate any trends or issues identified during the quality review process.

• Possess moderate knowledge of default claims processes relevant to insurers and investors.

• Understand the default servicing process, which includes Foreclosure, Bankruptcy, Loss Mitigation, and Claims processes.

• Have a moderate understanding of Agency and investor guidelines.

• Exhibit strong interpersonal skills with an emphasis on teamwork and quality.

• Demonstrate excellent written and verbal communication, organizational, and time management skills.

• Ability to communicate effectively with staff and management at all levels, both internally and externally.

• Capable of managing workload to meet strict deadlines.

• Ability to handle multiple tasks under pressure while adapting to changing priorities.

⛳️ Requirements

• High School diploma is required; some college coursework is preferred.

• A minimum of two (2) years of mortgage servicing default experience or QA/QC experience in another field.

🏝️ Benefits

• Comprehensive healthcare plans available for you and your family.

• Discretionary 401(k) match of 50% on the first 4% of pay contributed.

• Access to various fitness, restaurant, retail (and more!) discounts via our employee portal.

• Customized training programs designed to help you advance your career.

• Employee referral bonuses, allowing you to earn money while helping Carrington and Vylla grow.

• Educational Reimbursement opportunities.

• The Carrington Charitable Foundation contributes to community causes that resonate with the interests of Carrington Associates.