Federal Inside Sales Representative, Department of Homeland Security

This is a fully remote position, open to applicants in United States.

📋 Description

• As an Inside Sales Representative for Civilian DHS accounts, you will be instrumental in acquiring customers, developing pipelines, and executing deals.

• Your responsibilities will encompass: Prospecting & Pipeline Development by sourcing new opportunities through inbound lead follow-up, outbound outreach (calls, emails, prospecting campaigns), and federal marketing efforts.

• You will research DHS accounts, pinpoint key decision-makers, and generate interest by aligning our solutions with their mission priorities.

• It will be essential to build and sustain a strong sales pipeline, managing leads and tracking activities in CRM (such as NetSuite or similar).

• Understanding the requirements, procurement processes, and acquisition cycles of Civilian customers will enable you to effectively position Paragon Micro’s hardware, software, and service solutions.

• You will conduct customized online demonstrations and presentations for Civilian prospects.

• Collaborating with Civilian Account Executives, you will develop pipeline strategies, advance opportunities, and close deals.

• Your role will also involve negotiating rates, confirming availability, and proactively managing order registrations and timelines with distribution partners.

• Achieving monthly and quarterly revenue goals will be a key objective, driven by consistent deal closures.

• You will cultivate and maintain trusted relationships with Civilian customers, vendor partners, and internal stakeholders.

• Serving as a liaison between Account Executives, customers, and channel partners will ensure smooth communication and solution delivery.

• You will track and maintain order details during and after the sale to guarantee customer satisfaction and compliance.

• Additionally, you may represent Paragon Micro at Civilian-related industry events and trade shows as required.

⛳️ Requirements

• A minimum of 5 years of demonstrated inside sales experience with a solid record of supporting Civilian customers; direct DHS support is advantageous.

• Familiarity with federal procurement cycles, contracting vehicles, and acquisition processes is essential.

• A strong phone presence is necessary, with the ability to foster quality customer engagements while managing a high volume of outreach.

• Experience with NetSuite or similar CRM systems and federal sales tools is required.

• Excellent communication skills are needed, with the ability to adapt messaging to both military and civilian stakeholders.

• Strong listening, presentation, and negotiation abilities are crucial.

• You must be able to multi-task, prioritize, and manage your time effectively in a dynamic federal sales environment.

• A proactive, resourceful, and adaptable mindset is essential—comfort in navigating ambiguity and aligning with Civilian mission priorities is important.

🏝️ Benefits

• Mission Impact: Contribute to our Civilian customers by delivering technology that enhances critical operations.

• Growth Opportunity: Be part of a rapidly expanding Federal team with prospects for career advancement.

• Collaborative Culture: Join a team that values creativity, initiative, and accountability.

• Entrepreneurial Spirit: At Paragon Micro, if it makes business sense—we’ll pursue it.