F&B Office Administrator

This is a fully remote position, open to applicants in New York.

📋 Description

• Facilitates the uniformity of reservation policies and procedures across venues, where applicable.

• Attends and engages in BEO, Marketing, and Guest Services meetings as necessary.

• Proactively manages and processes reservations.

• Aids in handling incoming communications and addressing guest inquiries.

• Exhibits understanding of Tao Group Hospitality, its partners, and the supporting hotel environments.

• Implements techniques for cross-venue selling.

• Frequently participates in local outreach initiatives to broaden our guest base and establish lasting connections.

• Collaborates closely with the Sales teams to effectively allocate all private event bookings and enhance event performance in branded locations.

• Assists in the preparation and submission of expense reports.

• Aids in the creation of training binders for new hires.

• Manages the updating and distribution of menu changes to operations teams and marketing/beverage departments.

• Designs experiences and special reservations for the venues.

• Coordinates the movement of supplies between hotel-branded locations.

• Places supply orders and distributes supplies upon receipt.

• Collaborates with other executives and department heads for effective teamwork.

• Welcomes and assists both internal and external clients and guests.

• Prepares various forms, letters, schedules, lists, reports, and memos as directed.

• Creates and shares BEO details for events.

• Assists and/or completes additional tasks as assigned.

⛳️ Requirements

• A minimum of 2 years of prior experience in hospitality within a high-volume environment is preferred.

• High School Diploma or equivalent is required, with a focus on hospitality and/or an equivalent combination of education and experience in a related field.

• Proficient in Microsoft Windows Office, POS systems, Excel, Open Table, Resy, Tripleseat, and Sevenrooms.

🏝️ Benefits

• Medical, Dental, and Vision Coverage.

• 401(k) Retirement Program with Employer Match.

• Life and Disability Insurance Plans.

• Ancillary Insurance Plans.

• Employee Assistance Program.

• Fertility & Family Forming Support and Resources.

• Pet Insurance.

• Employee Discounts.

• TAO Savings Marketplace.

• Time off and much more.