Family Resource Specialist

This is a fully remote position, open to applicants in Florida, +1 more state.

📋 Description

• Identify available resources and community support for families or caregivers.

• Offer information, referrals, and non-clinical assistance to connect families with medical, psychosocial, and basic-needs services.

• Empower families to advocate for themselves through education, guidance, and supportive tools.

• Assist in accessing programs and supports that address psychosocial needs within Imagine Pediatrics and the wider community.

• Advocate with community agencies on behalf of clients and families to minimize service gaps and barriers.

• Collaborate with internal staff and providers to facilitate system navigation, including eligibility, pediatrics, behavioral health, and public health.

• Help create an internal community resource library, excluding clinical library materials.

• Connect families to community-based and school-based services.

• Network with community resources to enhance knowledge of available services.

• Document memoranda of understanding for partnerships with outside community agencies.

• Build effective working relationships with interdisciplinary care teams.

• Participate in scheduled interdisciplinary consultations regarding administrative and non-clinical resources.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree or higher in a healthcare, behavioral health, or social services-related field is preferred.

• Certification as a Community Health Worker is highly desirable.

• Familiarity with navigating social service agencies.

• Reliable transportation is required.

• Valid Driver's License is necessary.

• Ability to provide a copy of current auto insurance certificate.

• Experience with resourcing and telephonic services is essential.

• Bilingual in Spanish is preferred.

• Availability to work Monday to Friday from 8 am to 5 pm.

🏝️ Benefits

• Competitive company benefits package.

• Eligibility for the employee equity purchase program (as applicable).

• Comprehensive medical, dental, and vision insurance.

• Healthcare and Dependent Care FSA.

• 401(k) plan with a 4% match, fully vested from day one.

• 20 days of PTO plus 10 Company Holidays and 2 Floating Holidays.

• Paid parental leave.

• Additional benefits will be detailed in the offer.