Executive Assistant, Customer Support Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and organize intricate calendars.

• Provide direct executive assistant support to ownership, which includes coordinating ownership coaching practices and addressing administrative requirements.

• Offer immediate operational support during Coach Community Gatherings by uploading materials, managing communications, and coordinating digital platforms (e.g., Mighty Networks, WhatsApp).

• Maintain and regularly update BGOS collateral and training materials with precision and organization.

• Ensure that all meeting materials, agendas, and resources are prepared and accessible prior to BGOS sessions and Coach Community gatherings.

• Facilitate internal communication among BGOS team members to guarantee alignment and execution.

• Assist in organizing and managing BGOS systems, documentation, and digital assets.

• Identify opportunities to enhance efficiency in administrative workflows and put solutions into practice.

• Utilize artificial intelligence (AI) tools to improve, optimize, and streamline collateral and administrative processes when appropriate.

⛳️ Requirements

• A minimum of 3+ years of pertinent experience in an Executive Assistant or Administrative role.

• Experience in supporting executives or leadership teams within a fast-paced environment.

• Proven proficiency in calendar management, digital collaboration tools, and administrative systems.

• Excellent written and verbal communication skills in English.

• Ability to work effectively and collaborate in a remote work setting.

• Basic mathematical and reasoning skills.

• A high degree of discretion, professionalism, and organizational abilities.

• Preferred Qualifications: Experience working within a business operating system (e.g., EOS – Entrepreneurial Operating System or similar), familiarity with community platforms such as Mighty Networks or similar tools, proficiency in AI tools for content creation, editing, or workflow automation, bilingual ability (English/Spanish), and experience in SaaS or coaching/training organizations.

🏝️ Benefits

• Remote Work: Enjoy the flexibility to work from anywhere—our team spans the globe, and we prioritize work-life balance.

• Growth Opportunities: As an integral member of our team, you’ll have the opportunity to shape your role and develop alongside us.

• Innovative Culture: Become part of a team that is enthusiastic about utilizing data to tackle challenges and foster success in a swiftly changing market.