Executive Assistant – Customer Support Specialist

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Oversee and coordinate intricate calendars.

• Provide direct executive assistant support to ownership, including coordination of ownership coaching practices and administrative tasks.

• Offer real-time operational assistance during Coach Community Gatherings, which includes uploading materials, managing communications, and coordinating digital platforms (e.g., Mighty Networks, WhatsApp).

• Maintain and update BGOS collateral and training materials with precision and organization.

• Ensure that all meeting materials, agendas, and resources are prepared and available prior to BGOS sessions and Coach Community gatherings.

• Facilitate internal communication among BGOS team members to guarantee alignment and execution.

• Assist in the organization and maintenance of BGOS systems, documentation, and digital assets.

• Identify areas for enhancing efficiency in administrative workflows and apply solutions.

• Leverage artificial intelligence (AI) tools to improve, optimize, and streamline collateral and administrative processes as applicable.

⛳️ Requirements

• A minimum of 3+ years of relevant experience in an Executive Assistant or Administrative capacity.

• Experience in supporting executives or leadership teams within a fast-paced environment.

• Proven proficiency in calendar management, digital collaboration tools, and administrative systems.

• Excellent written and verbal communication skills in English.

• Capability to effectively operate and collaborate in a remote work setting.

• Basic mathematical and reasoning skills.

• High level of discretion, professionalism, and organizational abilities.

• Experience with a business operating system (e.g., EOS – Entrepreneurial Operating System or similar) is preferred.

• Familiarity with community platforms like Mighty Networks or similar tools is preferred.

• Proficiency in AI tools used for content creation, editing, or workflow automation is preferred.

• Bilingual proficiency (English/Spanish) is preferred.

• Experience in SaaS or coaching/training organizations is preferred.

🏝️ Benefits

• Remote Work: Work from any location—our team is global, and we prioritize work-life balance.

• Growth Opportunities: As a vital team member, you will have the opportunity to shape your role and advance with us.

• Innovative Culture: Join a team that is dedicated to utilizing data to address challenges and drive success in a rapidly changing market.