Executive Assistant

This is a fully remote position, open to applicants in Ecuador.

📋 Description

• Respond to and route incoming calls while delivering outstanding customer service

• Organize and manage customer appointments and project meetings

• Maintain and refresh CRM records, ensuring customer and project data is accurate

• Execute data entry tasks and oversee administrative documentation

• Prepare and submit permit applications along with necessary paperwork to county offices for new projects and jobs

• Oversee and manage Google Calendars, including scheduling, reminders, and tracking of appointments

• Provide support for general office operations and administrative tasks to promote efficient workflow

⛳️ Requirements

• Professional telephone etiquette and the ability to communicate effectively with clients

• Experience in coordinating calendars and managing appointments

• Quick and accurate data entry skills with a strong attention to detail

• Familiarity with CRM platforms like Salesforce, HubSpot, JobNimbus, ServiceTitan, Zoho, or similar systems

• Proficient in using Google Calendar and other scheduling tools

• Demonstrated experience working with contractors, construction firms, roofing companies, or local municipal permit offices

• Practical experience with Housecall Pro, HubSpot, Slack, and the Google Workspace environment

• Knowledge of document preparation, filing processes, and the general procedures for submitting paperwork to county or city offices

🏝️ Benefits

• Work From Home

• Performance Bonus