Event Sales Coordinator

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Identify and qualify leads to ensure they align with our criteria before transferring them to the Event Sales Executives.

• Engage in insightful questioning, collect pertinent event details, evaluate lead compatibility, and deliver outstanding customer service throughout the qualification phase.

• Work in tandem with the Sales Executives to ensure a seamless transition of converted leads to the event support stage.

• Share event specifics with clients, including date, time, venue, address, participant count, activities, and additional services.

• Maintain effective communication with clients, addressing their questions and offering continuous support during the event coordination process.

• Ensure accurate processing of client payments and monitor the status of payments.

• Collaborate with relevant team members to guarantee the successful execution of events and tackle any issues that may arise.

⛳️ Requirements

• A minimum of 1-2 years of experience in corporate sales (preferably in events and/or hospitality) and customer service is desired.

• Attention to detail and a meticulous approach are essential.

• Highly organized with strong time management capabilities.

• Excellent communication skills, including verbal, written, and presentation abilities.

• Proficient command of the English language.

• Ability to thrive under pressure in a dynamic, fast-paced environment.

• Proactive problem solver who can work independently.

• A collaborative team player.

• High level of integrity and ability to manage confidential information appropriately.

• Skilled in Microsoft Office and Google Workspace applications (e.g., Google Docs, Google Sheets, etc.).

• Experience and familiarity with CRM systems (such as Zoho, Hubspot, etc.) is an added advantage.

🏝️ Benefits

• 100% remote work.

• Excellent opportunities for career advancement.

• Supportive and enjoyable working environment with a nurturing culture.

• Training and mentorship offered.

• Work within an international and collaborative team.

• Join a rapidly growing company that delivers real-world impact.