Especialista em Atendimento e Suporte

This is a fully remote position, open to applicants in United States.

📋 Description

• Operate strategically and operationally in providing support to clients of edunext and quyta

• Actively contribute to generating insights for process improvement

• Collaborate closely with the Product, Technology, Operations, and Finance departments

⛳️ Requirements

• 1-3 years of experience in specialized customer support

• Ability to handle medium to high complexity demands

• Experience in operations within SaaS environments, fintech, or financial services

• Focus on quality, clarity, and adherence to SLAs

• Ability to generate insights for process enhancement

🏝️ Benefits

• Remote work