eRA Product Manager

This is a fully remote position, open to applicants in India.

📋 Description

• Define, oversee, and implement the product roadmap for the University’s electronic Research Administration systems, focusing on enhancements and feature releases that optimize workflows and minimize administrative burdens.

• Act as the primary point of contact between Notre Dame Research Administration and Compliance, Campus IT, and external software vendors to advocate for institutional needs and influence product development.

• Lead the governance and integration strategy for research administration platforms, ensuring effective data interchange among eRA systems, HRIS, ERP, and other enterprise applications.

• Supervise research data governance practices to establish uniform standards, enhance data quality, and support reliable institutional reporting and analytics.

• Configure and maintain system validations and workflows to comply with evolving federal regulations and sponsor requirements, including NSF, NIH, USDA, and other compliance standards.

• Collaborate with leadership and stakeholders to pinpoint opportunities for process enhancement, automation, and improved reporting capabilities.

• Develop and maintain system documentation, business processes, and training materials to facilitate the successful adoption of system enhancements and transitions.

• Lead "train-the-trainer" initiatives and assist change management efforts across the research community.

• Monitor system performance, user feedback, and emerging industry trends to guide continuous improvement initiatives.

• Support reporting and data visualization activities to convert research administration data into actionable insights for leadership decision-making.

• Aid in audit readiness activities by ensuring accurate system configurations, data integrity, and compliance documentation.

• Engage in vendor user groups, professional organizations, and research administration communities to stay updated on best practices and emerging technologies.

⛳️ Requirements

• Bachelor’s degree in Business, Information Systems, Research Administration, or a related discipline.

• Over 7 years of experience in research administration, enterprise systems management, or a related field.

• More than 3 years of experience in a leadership role such as Product Owner, Product Manager, or a similar strategic systems position.

• Experience in supporting enterprise-level software implementations, preferably within research administration, ERP, or higher education settings.

• In-depth understanding of the research grant lifecycle, encompassing pre-award, post-award, and compliance functions.

• Strong grasp of enterprise systems architecture, integrations, and principles of data governance.

• Proven ability to lead cross-functional initiatives and influence stakeholders without direct supervisory authority.

• Excellent analytical and problem-solving skills with the capability to interpret complex data and identify operational trends.

• Strong communication abilities to explain technical concepts to non-technical audiences, including faculty and senior leadership.

• Capacity to balance strategic planning with operational execution in a dynamic environment.

• Exceptional organizational and project management skills with meticulous attention to detail and compliance requirements.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development opportunities