Epic Research Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the design, construction, and configuration of Epic Research.

• Extensive experience in Epic build processes.

• Strong skills in analysis, organization, and problem-solving.

• Collaborate closely with stakeholders and other DTP teams to ensure the Epic system aligns with the needs of our research community.

• Exceptional verbal and written communication skills.

• Ability to effectively engage with both technical and non-technical stakeholders.

• Support Incident queue management in ServiceNow, handling issues reported by users, implementing necessary build changes, and ensuring follow-through with change management and issue resolution.

• Develop and maintain thorough system build documentation, decision logs for transparency and continuity, and tipsheets for end users.

• Generate and maintain test scripts for unit, integration, and UAT testing.

• Conduct testing and ensure timely resolution of defects, issues, and optimization requests.

⛳️ Requirements

• Certification in Epic Research.

• Additional certifications are welcome, particularly in Epic Research, Epic Ambulatory, Epic Beacon, Epic Professional Billing, Epic Hospital Billing, and Epic MyChart.

• At least 4-5 years of practical experience as an Epic Analyst, Builder, Technical Specialist, or Consultant in a hospital or integrated healthcare setting is REQUIRED.

• Familiarity with Epic reporting tools (e.g., Clarity, Caboodle, SlicerDicer) is PREFERRED.

• Experience with the ServiceNow ticketing system is PREFERRED.

• Comprehensive understanding of clinical or operational workflows in the Research Community and related applications is PREFERRED.

• Strong problem-solving and analytical capabilities.

• Excellent communication and teamwork skills.

• Ability to work independently and manage multiple projects at the same time.

🏝️ Benefits

• Competitive salary and hybrid compensation plans.

• Health care benefits (Medical, HSAs, Dental & Vision).

• Retirement plan (401k).

• Life insurance (Basic, Voluntary & AD&D).

• Dependent and health savings accounts.

• Short-term and long-term disability coverage.

• Paid time off (Vacation/Sick & Public Holidays).

• Training and development fund.

• Option to work from home.

• Opportunities for charitable giving to causes you care about.