Epic Application Analyst – Level 3

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a subject matter expert for Epic Grand Central and Prelude, with additional involvement in inpatient and ancillary modules as required.

• Assist with ongoing system operations including incident resolution, ticket triage, maintenance, and optimization efforts.

• Engage in Epic upgrades, testing cycles, and deployment activities, ensuring minimal disruption to clinical and operational processes.

• Collaborate closely with operations teams, FTE analysts, project managers, and technical personnel to translate business requirements into system solutions.

• Develop, analyze, and sustain clinical and operational requirements, ensuring compliance with organizational standards and Epic best practices.

• Support and configure functionalities related to: Bed planning and capacity management, Transfer Center workflows, Security and electronic signature (e-Sign), Peripheral device integration, Operational dashboards and reporting tools.

• Aid in defining and documenting functional specifications, workflows, interface requirements, and system enhancements.

• Participate in unit testing, user acceptance testing (UAT), and validation activities for system modifications and enhancements.

• Provide continuous end-user support, troubleshooting, and recommendations for workflow optimization.

• Record system changes, release notes, testing outcomes, and training materials in line with change control procedures.

• Collaborate across Epic application teams supporting inpatient, ambulatory, ancillary, and revenue cycle workflows as necessary.

• Contribute to process improvement initiatives, identifying gaps and proposing enhancements to boost efficiency and patient care workflows.

• Facilitate stakeholder communication, including status updates, issue tracking, and escalation management.

• Engage in meetings, working sessions, and project governance activities to ensure alignment and timely achievement of objectives.

• Provide mentorship and guidance to junior analysts or team members as needed.

⛳️ Requirements

• Epic Certification in Grand Central and Prelude (mandatory)

• 2–5 years of experience in supporting Epic EMR or similar clinical systems

• Strong comprehension of healthcare operations and clinical workflows.

• Experience with system support, upgrades, testing, and maintenance in production environments.

• Capability to translate business requirements into functional and technical specifications.

• Experience collaborating with cross-functional teams, including clinical, operational, and technical stakeholders.

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunity to work in a collaborative and innovative environment.

• Professional development opportunities to advance your career.

• Flexible work arrangements to promote work-life balance.