EPIC Application Analyst III – HomeHealth/Hospice

This is a fully remote position, open to applicants in Alabama, +9 more states.

📋 Description

• Accountable for conducting analysis and design of Epic application systems, encompassing requirements, specifications, configuration, documentation, testing, and system implementation.

• Engages in providing support for Epic applications, including troubleshooting, training, and reporting activities.

• May also assist with support and troubleshooting for non-Epic applications integrated with third-party systems.

• Acts as a liaison among TSG groups, clients, and vendors.

• Performs comprehensive analysis of Epic application design, including planning implementations and maximizing the benefits of the applications.

• Guides teammates in issue resolution, tracking problems, and providing updates to peers, leadership, and clients.

• Oversees assigned projects and ensures deadlines are met.

• Conducts highly complex tasks independently, exercising significant discretion in judgment.

• Complies with departmental policies and procedures.

• Organizes and conducts requirements gathering for Epic projects and requests.

• Coordinates, plans, and leads detailed design sessions based on client/business needs and application functionality.

• Creates reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (both Epic and non-Epic) and related technologies.

• Promotes a positive and collaborative work environment.

• Follows the application change management process, ensuring timely reporting of relevant change information, effective discussions regarding changes, internal and external communications, contingency planning, support during change events, and post-change reporting as necessary.

⛳️ Requirements

• High school diploma or equivalent is mandatory.

• An Associate's or Bachelor's degree in computer science, information systems, healthcare, business, or equivalent experience is required.

• A minimum of eight years of related experience is necessary.

• A valid Virginia driver's license is required.

• Vendor and/or industry certifications/proficiencies as determined by management are mandatory.

• Certification/Proficiency in the applicable Epic module is required.

• Additional Certifications/Proficiencies in modules related to the primary Epic module are necessary.

• Must be a self-motivated team player capable of working with minimal supervision, possessing strong organizational, problem-solving, and analytical skills.

• Ability to work independently as well as part of a team is essential.

• Must foster a positive and collaborative work environment.

• Must be able to mentor teammates to encourage skill development within the team.

• Flexibility and the ability to prioritize multiple projects while meeting deadlines are required.

• Strong communication skills (oral, written, and presentation) are necessary.

• Capability to collaborate with others, including clients and vendors, is essential.

🏝️ Benefits

• Comprehensive Medical, Dental, & Vision Benefits

• Employer Funded Pension Plan, vested after five years (Voluntary 403B)

• Paid Time Off (accrued from day one)

• Onsite fitness studios and discounts to our Carilion Wellness centers

• Access to our health and wellness app, Virgin Pulse

• Discounts on childcare

• Continued education and training