Epic Application Analyst

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Analyze and troubleshoot intricate system problems

• Determine root causes and resolve or escalate issues as necessary

• Plan, design, implement, maintain, optimize, and support applications

• Collect, validate, and convert complex technical requirements into design and development specifications

• Collaborate with clinical users and IT teams throughout evaluation, design, testing, implementation, and maintenance processes

• Address highly technical challenges during installation and maintenance phases

• Oversee the preparation, coding, testing, and debugging of complex programs

• Design, analyze, and create workflows to fulfill user needs

• Configure and integrate electronic and mechanical hardware with software solutions

• Collect and analyze data to resolve incidents

• Document processes and resolutions

• Document design, application, and technical specifications

• Assist in creating support and training materials

• Identify reporting requirements and collaborate with report developers

• Partner with vendors to address system issues and enhance performance and usability

• Suggest system improvements to vendors

• Review documentation for upgrades and monthly system updates; assess their impacts

• Provide Tier 2 and Tier 3 end-user support

• Mentor team members in technical and customer support skills

• Act as project lead for complex initiatives

• Participate in on-call rotation as needed

⛳️ Requirements

• Over 5 years of Epic build experience

• Willow IP Certification (mandatory)

• Willow Inventory (preferred)

• Pharmacist or Pharmacy Technician preferred, but not essential

🏝️ Benefits

• Competitive salary

• Comprehensive health benefits

• Professional development opportunities

• Flexible work hours

• Supportive work environment