Enterprise Solutions Specialist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Assist Strategic Account Executives in promoting the adoption of Abbott Diabetes Care’s product range, including continuous glucose monitoring, within health systems in a designated territory.

• Collaborate with clinical and administrative stakeholders to create, implement, and promote health system solutions.

• Work alongside Strategic Account Executives on account strategies and execution plans.

• Establish and nurture relationships with customer stakeholders throughout the advisory, implementation, and adoption phases.

• Assess existing workflows and advise on necessary changes for new functionalities and solutions.

• Aid in the implementation of solutions across customer facilities with the support of internal technical specialists.

• Manage change, facilitate solution testing, and develop comprehensive training plans for customers.

• Provide staff support and training on workflows for patient onboarding.

• Identify and document desired outcomes and key performance indicators based on customer requirements.

• Engage in professional IT and EMR implementation organizations to share insights and lessons learned.

⛳️ Requirements

• Bachelor’s degree.

• Over 5 years of relevant work experience in clinical consulting, field sales, product marketing, systems analysis, or within the medical device, pharmaceutical, and/or biotech sectors.

• Exceptional problem-solving abilities, relationship-building skills, cross-functional collaboration, and project management expertise.

• A solution-oriented approach.

• Skills in process management, including end-to-end mapping and systems analysis.

• Professional demeanor when engaging with customers.

• Proficiency in preparing and delivering impactful oral and written communications.

• Capability to design and implement change management strategies and communications.

• Demonstrated ability to manage projects and adhere to timelines.

• Prior experience in clinical training and adult education delivery.

• Willingness and ability to travel, including overnight stays, 50%–75% of the time.

• Preferred: Registered Dietitian (RD/RDN) or Certified Diabetes Care and Education Specialist (CDCES) with experience in hospital and/or outpatient settings.

• Preferred: Experience in developing or consulting on clinical protocols and workflows.

• Preferred: Knowledge of diabetes disease areas and experience with related products such as glucose monitors and pumps.

🏝️ Benefits

• Opportunities for career development within an international organization.

• Complimentary medical coverage under the Health Investment Plan (HIP) PPO medical plan for eligible employees.

• Exceptional retirement savings plan with substantial employer contributions.

• Tuition reimbursement program.

• Freedom 2 Save program for student debt assistance.

• FreeU educational benefit for earning a bachelor’s degree.

• Comprehensive health and wellness benefits.

• An equal opportunity employer dedicated to fostering employee diversity.