Enterprise Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Accountable for submitting RFPs (request for pricing) and RFIs (request for information), as well as conducting Competitive Reviews for our major clients.

• Collaborate with the Legal team to ensure that RFPs, bids, and contracts are drafted as necessary.

• Work alongside internal stakeholders to gather requirements, identify challenges, and define the project scope.

• Develop financial models for various scenarios to assist in future business planning.

• Generate savings reports by utilizing lower-cost alternative products and/or contract expenses.

• Engage with manufacturers to secure the best pricing available for customers.

• Create reports from databases to provide management with valuable information for sound decision-making.

• Conduct data modeling studies and establish basic models.

• Document and uphold operational policies and procedures, including detailed process flow documentation.

• Collect and analyze data related to new and existing business operations and processes to propose best practices and procedures that enhance productivity and reduce costs; make recommendations to management for improvements.

• Oversee the management of Enterprise Profit Models.

• Implement basic databases and analyze the data they contain.

• Offer financial and/or business support to management teams.

• Communicate business outcomes, operational analyses, change recommendations, and other relevant information to management, and formally present findings.

• Monitor and report business metrics and service level agreements to key stakeholders.

• Coordinate efforts and resources to ensure priorities are achieved, including participation in weekly/monthly calls and meetings with sales and Enterprise operations teams.

• Track wins, pending deals, and losses.

• Engage in special projects and perform additional duties as required.

• Serve as a project manager, lead process improvement initiatives, and provide consultation to users to resolve business issues.

• Supervise the work of Enterprise Operations Specialists and Sr. Specialists for quality and compliance with guidelines, and be available to answer questions and assist with training and development.

⛳️ Requirements

• Typically possess 2 to 4 years of relevant professional experience.

• Proven history of successfully leading projects.

• Demonstrated capacity to mentor and advise team members.

• Proficient in Microsoft Excel, including VLOOKUPs and PivotTables.

• Basic understanding of business mathematics.

• Strong analytical and organizational skills.

• Experience with Microstrategy Data Warehouse is a plus.

• Familiarity with Sales Force is a plus.

• Ability to effectively communicate with the sales force (proactively) and upper management.

• Capable of conducting price/cost savings reports utilizing lower-cost alternative products and/or contract costs.

• Ability to review and edit product matches based on customer usage reports.

• Knowledge of sales plans and pricing adjustments.

• Proficient in editing and reviewing an Enterprise Profit Model.

🏝️ Benefits

• Medical, Dental, and Vision Coverage.

• 401K Plan with Company Match.

• Paid Time Off [or sick leave if applicable].

• Paid Parental Leave.

• Income Protection.

• Work Life Assistance Program.

• Flexible Spending Accounts.

• Educational Benefits.

• Worldwide Scholarship Program.

• Volunteer Opportunities.